This subject actually spans over most of my career in different roles and is actually more prevalent in today’s market. That of employee training. Whether you are prospecting employees to fill a position or improve the skills of existing employees there seems to be a resistance to doing so. Usually it boils down to cost and sometimes it falls onto not being able to spare the time to do the training but the end result is the same. It doesn’t get done and I guarantee you it will hit you in the long run no matter what.
One of the biggest reasons I hear managers say they don’t want to train anyone is the cost. It just costs too much and if I take the time to train them they’ll just go somewhere else after they’re done. I’ll just be helping another company. So….? What are you telling me in that statement? To me you just told me that your organization is not good enough to hold on to people. Sooner or later the people you depend on to do those tasks may not be there. If they leave for greener pastures or just move on due to other factors in life. Who will you get to do the tasks? The ones you need to run your business. The ones you will be doing in addition because you have failed to prepare your team for this moment. Now you will either have to mentor someone to do these tasks or train them now.
Another reason you’ll hear is that we just don’t have time. Then you’ll hear people say, well when it cools down we’ll get some training in. Don’t delude yourself….its not ever going to cool down. If it does you’re business may be in trouble from other factors. Make time, find time to train your people. In the forementioned scenario of what happens if the people you depend on are not available.Now you’ll really be in a pinch for time. As you will have to train under even heavier pressure than before. Where as previously you had some slack now you really don’t.
Then my favorite reason which I call the robot. Yes you get together with HR to put out the perfect set of skills for your new employee. You don’t need to train anyone you’ll find the perfect employee with every obscure skill you ever thought of ready for action on day one. No training necessary they’ll hit the ground day one ready for action. … Excuse me while I cough. No I’m not laughing at you really …. I’m not.
So whats the answer you say? Well training can be as formal as going to classes but I know, I know the money issue its not in the budget. Perhaps you can subscribe to a online tutorial service that all of your employees have access to. Encourage them to do some tutorials everyday. Many employees will jump at the chance to learn something new. Maybe you could create a small project you need done with you more experienced people working with the people you need trained. Maybe you can mentor your people once a week for an hour or so.
All of these things can lead to a force that is ready to take on challenges outside of the comfort zone. If its done right each person can do the job above their level. That means with a well trained force you can deal with things that come up like illness, time off or even more work. You as the manager can actually take some time off knowing your people are in place and can handle it.
Or you can leave everyone in their little silo doing their assigned tasks waiting for the inevitable moment when people are gone. Now its too late.


